Common Operating Problems
- Burner or element not heating
- Heat level difficult to control
- Igniter clicking or burner not lighting
- Controls or oven functions not responding
Appliance repair services
Cooktop and Range Repair
Cooktops and ranges control heat through burners or elements, switches, valves, igniters, sensors, and electronic controls.
Book an AppointmentHow Service Works
- Review the symptoms and operating history.
- Inspect the appliance systems related to the problem.
- Explain the diagnosis and available repair approach.
Understanding the service
What to expect
What May Be Checked
- Burners, elements, igniters, and switches
- Flame or electric-element response
- Control display, sensors, and connections
- Signs of overheating or damage
Before Your Appointment
Make sure the cooking surface is cool and clear. If you smell gas, leave the area and contact the gas utility first.
Helpful information
Frequently Asked Questions
What information should I provide?
Share the appliance type, symptoms, when the problem began, and any displayed error code.
Should I keep using the appliance?
Stop using it if it leaks, sparks, smokes, smells burned, or creates another safety concern.
Where is the model number?
The label is often inside a door, along a frame, behind a drawer, under a lid, or on the back.
Repair resources
Cooktop & Range troubleshooting & care
Learn safe first checks, common symptoms, maintenance tips, and when to arrange professional service in our dedicated guide.
Read the Cooktop & Range Repair Guide